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Service 05 · Local

No-Show / Reminder & Recall

Cut no-shows and win back the customers who quietly lapsed.

A no-show and recall system sends automated reminders before appointments and recall sequences to lapsed customers — cutting no-shows and rebooking the people who drifted away.

What No-Show / Reminder & Recall changes

  • Automated reminders cut no-shows 20–40% in clinical studies
  • Recovered chair and appointment time
  • Reactivated lapsed customers

Independent, industry-standard benchmarks — each cited to its primary source, not Makavele's own results. Your numbers depend on your business.

How No-Show / Reminder & Recall works

  1. 01

    Set reminder cadence

    We build the reminder sequence around your booking system.

  2. 02

    Add recall

    Lapsed customers get an automated sequence to rebook.

  3. 03

    Run + measure

    We track no-show rate and recovered appointments.

Who No-Show / Reminder & Recall is for

  • Dental, med-spa, and clinics

Scope

Starter

Reminders

  • Appointment reminders
  • SMS + email
  • Confirm / reschedule

Growth

Reminders + recall

  • Recall sequences
  • Rebooking automation
  • No-show reporting

FAQ

How much do reminders cut no-shows?+

Clinical trials and meta-analyses put the relative reduction around 20–40% (Am. J. Medicine, 2010). That's recovered chair time you're currently losing to empty slots.

What is recall?+

Recall reaches customers who haven't booked in a while with an automated, personalized nudge to come back — turning a lapsed list into rebooked appointments.

Let's talk.

Tell us what's bleeding hours. We'll tell you honestly if AI fixes it.

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