Toronto-built revenue recovery for service SMBs
Makavele builds and manages the system between enquiry and outcome for HVAC, contractors and remodellers, autobody shops, and agencies—so missed calls, quiet estimates and stalled pipeline get a measured next step.
Illustrative workflow · configured around your tools and approval rules.
Pick the moment that looks familiar. The scene shows the operational gap, the recovery action and the next step your team can measure.
Each view joins one common leak, one current benchmark, representative economics, the relevant system and a published operating example.
Catch after-hours enquiries, follow up on estimates and make booking easier.
Inbound Recoveryinstalled furnace replacement range
Carrier Canada furnace replacement guide, 2025Bill Joplin’s Air Conditioning & Heating · ServiceTitan
Read the attributed caseAverage across Invoca customers, not a Canadian market estimate or a Makavele result. Carrier Canada's 2025 consumer guide; manufacturer guidance, not a universal job value.
The revenue path
Follow one opportunity from a quiet lead to a measured next step. The path moves; the accounting stays honest.
The call is missed, the estimate is untouched or the qualified contact sits in the CRM. The value is at risk, not gone—and it is not revenue yet.
Illustrative $8,000 opportunity. Replace it with your own economics in the calculator.Makavele responds, qualifies, follows up and routes the next step. Every handoff and reply returns to the operating record instead of disappearing into another inbox.
The workflow changes by industry, channel, consent and human-approval rules.Explore Inbound RecoveryA booking or reopened estimate is tracked as opportunity value. Closed work and collected cash stay separate until the CRM or accounting record confirms them.
Booked opportunity is not the same thing as collected revenue.Client identities and result metrics stay private until approved. The build logic, controls and measurement plan are available now.
A controlled front door for calls that arrive when the team is busy, off shift or already speaking with another customer.
Inspect the buildA reception layer that separates real customer intent from repeat solicitations, robocalls and calls that do not need the operations team.
Inspect the buildA fast first-response system that acknowledges a new enquiry, asks the next useful question and keeps ownership visible in the CRM.
Inspect the buildA structured qualification layer that turns inbound interest into a complete brief, a routed opportunity or a respectful disqualification.
Inspect the buildMeet the team · Toronto
Daniel owns the strategy and the outcome. Two operating aliases keep engineering and revenue operations distinct without pretending Makavele is a giant agency.
Founder · systems architectDaniel RamsubeikToronto, CanadaMaps the leak, designs the operating system and stays accountable for whether the right business number moves.
Integrations, routing, safeguards, monitoring and human handoff.
Pipeline logic, follow-up timing, qualification and measurement.
Start with a conversation
We’ll look at your customer journey and find the first gap worth closing.
Schedule a free consultation