AI Voice Receptionist
Catch more calls, book the right next step, and recover after-hours enquiries.
An AI voice receptionist handles the call flows you assign to it—after-hours and overflow by default, or full receptionist coverage when appropriate. It qualifies, books, routes and logs each conversation.
What AI Voice Receptionist changes
- →Scheduled after-hours, overflow or full-reception coverage
- →Missed-call text-back and continued SMS follow-up
- →Qualification, booking and urgent-intent escalation
- →CRM records, call summaries and measurable handoffs
Independent, industry-standard benchmarks — each cited to its primary source, not Makavele's own results. Your numbers depend on your business.
How AI Voice Receptionist works
- 01
Map your call flows
We script how the agent answers, qualifies, and when it hands to a human.
- 02
Build + connect
We wire it to your number, calendar, and CRM, then test it against real call types.
- 03
Launch + run
It goes live in the agreed coverage window. We monitor, tune the script, and log each handled call.
Who AI Voice Receptionist is for
- HVAC, contracting and remodelling, autobody, and agencies with valuable inbound calls
Scope
Starter
Single flow
- →Answer → qualify → book or transfer
- →Missed-call text-back
- →Calendar booking
Growth
Integrated + higher volume
- →CRM logging + integrations
- →Human-handoff logic
- →Larger call volume, deeper qualification
FAQ
How many calls can an AI receptionist answer?+
AI voice systems can handle multiple simultaneous calls, subject to the provider, telephony configuration and plan limits. We size and test capacity for your expected peaks instead of promising unlimited volume.
Will callers know it's AI?+
It answers naturally and gets them booked fast. When a call genuinely needs a person, it transfers cleanly instead of forcing anyone through a phone tree.
What happens to calls it can't handle?+
Agreed exceptions route to your team or an escalation queue. A missed-call text-back can continue the conversation when consent and the workflow allow it.
Start with a conversation
Find the revenue
you’re leaving behind.
We’ll look at your customer journey and find the first gap worth closing.
Schedule a free consultation