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Service 11 · Agencies & B2B

RAG Knowledge System

Turn your own documents into instant, consistent answers for your team and customers.

A RAG knowledge system lets AI answer from your business's own documents — turning locked internal knowledge into instant, consistent answers. Every build starts with a paid audit.

What RAG Knowledge System changes

  • Instant, consistent answers
  • Faster onboarding
  • Less time hunting for information

Independent, industry-standard benchmarks — each cited to its primary source, not Makavele's own results. Your numbers depend on your business.

How RAG Knowledge System works

  1. 01

    Connect sources

    We index your documents and set access rules.

  2. 02

    Build retrieval

    AI answers strictly from your knowledge, with citations.

  3. 03

    Operate

    We keep it current as your docs change.

Who RAG Knowledge System is for

  • Teams with deep internal knowledge — professional services, SaaS, support

Scope

Every build starts with a paid audit.

Starter

Single knowledge base

  • One knowledge source
  • Cited answers
  • Basic access controls

Growth

Multi-source

  • Multiple sources
  • Access controls by role
  • Usage insight

Scale

Org-wide

  • Org-wide knowledge
  • Governance
  • Dedicated maintenance

FAQ

Will it make things up?+

It answers from your documents and cites them, rather than guessing. That's the point of retrieval — grounded, consistent answers instead of open-ended generation.

Who is it for?+

Any team where the right answer lives in documents — policies, SOPs, product docs — and people waste time hunting for it or answering inconsistently.

Let's talk.

Tell us what's bleeding hours. We'll tell you honestly if AI fixes it.

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